the premier provider of
experiential data & actionable insight
what
we are a CMS/CAHPS-approved company servicing hospitals, consulting firms, and government agencies, that collects and delivers patient experience data and insights.
how
we operate a commercial-grade print facility, scalable call center, and state-of-the-art electronic surveying platform.
why
we passionately believe that to improve the quality of care, the patient's voice must drive decision making.
pride in our numbers
40K
80%
400+
60M
sqft state-of-the-art facilities
of top patient experience firms serviced
successful CMS audits
patients reached annually
the healthcare experience needs healing.
People heal better and faster when they are active participants in the care they receive. Patient experience positively correlates to processes of care for both prevention and disease management. Patients with better experiences are more likely to follow medical advice and treatment plans.
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Whether you’re a rural hospital serving your local community, a consulting firm servicing the major health systems, or the VA caring for our nation's Veterans, the core issue is the same - it is difficult to access the voice of the patient in an accurate, timely, and cost-effective way.
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