our vision
People heal better and faster when they are active participants in the care they receive.
Patient experience positively correlates to processes of care for both prevention and disease management. Patients with better experiences are more likely to follow medical advice and treatment plans.
our mission is to amplify the voice of the patient in improving the healthcare journey.
DG Insights has quietly and securely serviced the healthcare industry with regulatory solutions for nearly a quarter century. Our end-to-end product offering has expanded the number of hospitals DG Insights can help, allowing it to reach and improve the experience of more patients every year.
our commitment
Whether you’re a rural hospital serving your local community, a consulting firm servicing the major health systems, or the VA caring for our nation's Veterans, the core issue is the same - it is difficult to access the voice of the patient in an accurate, timely, and cost-effective way. That’s why, in Q4 of 2023, DG Insights became a CMS approved HCAHPS vendor to facilitate the expansion of its offering to include direct service to local and community hospitals. The new offering is a fast, secure, and cost-effective way for this market to remain compliant and allow the patient’s voice to drive decision-making.
our values
1. deeply collaborative
2. passionately respectful
3. steadfastly accountable
4. thoroughly secure
5. meaningfully innovative
our purpose
”The underlying technology and operational infrastructure were built to service the nation’s largest health systems,” said DG Insights CEO, Pooya Ghiaseddin, who is driving the company’s mission with the launch of the new brand. “DG Insights has married that same platform with automation, subscription-based packaging, and excellent customer service to deliver something truly unique in the market. The result is that providers of all sizes can benefit from innovations and capabilities previously only available to health systems with the deepest pockets.”
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