amplify voices. reveal insights.
our story
DG Insights has been in business since 1982. In 2023, we became an employee-owned company. Our people have a real stake in every project we deliver, and our clients feel the difference.
We began by helping healthcare organizations measure the patient experience. Today we support the full research lifecycle for government agencies, cities, healthcare providers, and employers. That includes survey design, sampling, multi-mode data collection, analytics, and reporting.
From our 40,000-square-foot facility in Conyers, Georgia, we have reached more than 62 million survey recipients by mail, phone, web, SMS, and email.
our difference
Rigorous and tailored approach. Every project begins with a clear understanding of your objectives, population, and information needs. We develop survey instruments and administration strategies that are tailored to the research question, appropriate for the population, and designed to produce reliable, actionable data.
Built to reach everyone. Our mixed-mode approach meets people where they are, whether that's a postcard with a QR code, a text message, an email, or a phone call. It raises response rates and keeps the burden on respondents low.
Confidential and secure. We are HIPAA compliant and HITRUST aligned. We are also one of only four small businesses approved by the Centers for Medicare & Medicaid Services to conduct surveys across all of its authorized patient experience protocols and modes.
One integrated team. Our researchers, methodologists, analysts, and project managers work as one team with yours.
