healing the patient experience
People heal better and faster when they are active participants in the care they receive.
Patient experience positively correlates to processes of care for both prevention and disease management. Patients with better experiences are more likely to follow medical advice and treatment plans.
your key to satisfying CMS requirements
DGI is a CMS-approved Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey provider for print, web, and phone survey modes. These CMS certifications facilitate the expansion of our direct-service offering to local and community hospitals, healthcare facilities, and medical providers. Our offering is a fast, secure, and cost-effective way for this market to remain compliant and enable the patient’s voice to drive decision-making. After a year-long study, we discovered that local and community healthcare providers have unmet needs. As a small business competing fiercely in a market historically dominated by billion-dollar, publicly traded corporations, DG Insights is passionate about helping even the playing field.
why us
DG Insights has married automation, subscription-based packaging, and excellent customer service without long-term contracts or commitments to deliver something truly unique in the market. Providers of all sizes can benefit from innovations and capabilities previously only available to health systems with the deepest pockets.
affordable
Fixed pricing subscription model with no long term contracts
secure
ISO 27001 certified, HIPAA compliant, and HiTrust aligned
multi-modes
Approved for mail, phone, and web