Our team of seasoned survey researchers specializes in crafting custom survey instruments tailored to your objectives. We ensure that every question is clear, unbiased, and aligned with your research goals. From questionnaire structure to wording optimization, we design surveys that maximize response quality and actionable insights.
 

• Survey design- DGI specializes in survey design that accurately captures the voice of the patient and delivers reliable insights into patient experience, care delivery, and performance outcomes. Our surveys are thoughtfully constructed to ensure clarity, relevance, and data quality across diverse populations and care settings. By having experienced survey researchers on staff, DGI specializes in forming precise, unbiased questions tailored to the subject matter being measured. This expertise ensures that each question is methodologically sound, contextually appropriate, and meaningful to respondents—resulting in data that can be confidently used for analysis and improvement.​
   

• Sampling- DGI delivers rigorously designed sampling solutions that help healthcare organizations accurately measure patient experience, meet CMS requirements, and produce reliable CAHPS results. Our approach combines statistical precision with real-world healthcare expertise to ensure your data is valid, defensible, and actionable. We design and deploy custom sampling engines built to your exact program needs—supporting CAHPS compliance, performance improvement initiatives, and regulatory reporting. Whether you require Address-Based Sampling (ABS), stratified sampling, or randomized methodologies, our team ensures representative samples that reflect your patient populations and care settings.

 

Custom Sampling Engine

We build robust sampling frameworks to ensure representative and reliable data. Our capabilities include:

• Address-Based Sampling (ABS) for precise geographic targeting.

• Stratified Sampling to capture key demographic or behavioral segments.

• Random Sampling for unbiased population representation. We can also develop custom sampling engines with flexible strata definitions, enabling you to target niche audiences or complex population structures.

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Data Collection

We offer multi-mode data collection solutions to meet your audience where they are:

• Phone Surveys for personal engagement and higher response rates.

• Web Surveys for convenience and scalability.

• Mail Surveys for reaching populations with limited digital access. Our approach ensures accuracy, confidentiality, and compliance with industry standards.

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Communications

Effective outreach is critical for participation.  We provide integrated communication strategies across multiple channels:

• Mail for traditional outreach.

• SMS for instant engagement.

• Email for cost-effective and timely reminders.

• Phone for personalized follow-ups.

• Mail Stream Management to handle large-scale print and delivery operations seamlessly.

 

Research & Analytics

Transform raw data into actionable insights with our advanced analytics services:

• Descriptive and Inferential Statistics to uncover trends and relationships.

• Predictive Modeling for forecasting and scenario planning.

• Data Visualization to present findings in a clear, compelling way.

• Custom Reporting tailored to your stakeholders’ needs. Our team ensures your research drives informed decisions and measurable impact.